As hybrid work becomes a permanent feature in many industries, human resources (HR) leaders are faced with issues in balancing flexibility, inclusivity, and productivity. This evolution goes beyond logistics, requiring cultural and technological innovations to sustain employee satisfaction and organizational efficiency. Andrew Rasheed, a leader in the Human Resources industry and a long-time HR Manager at Vancouver accounting firm Manning Elliott, believes that strategic adaptation can redefine hybrid work as an opportunity rather than a challenge.
The Rising Demand for Hybrid Work
Today, most employees prefer a hybrid work model. This preference stems from the flexibility to better balance professional and personal responsibilities. However, companies are struggling to meet these demands.
“Hybrid work isn’t just about where people work—it’s about creating an environment where they feel engaged and valued, regardless of location,” says Rasheed.
Rasheed’s firm, Manning Elliott, serves as a great modern-day example of a hybrid workplace. Under Rasheed’s leadership, the company implemented flexible scheduling, enhancing its employees’ ability to manage personal obligations while maintaining peak productivity.
Rasheed explains, “We want to show employees that flexibility doesn’t compromise excellence—in fact, it enhances it.”
The company also invested in modern communication tools to foster seamless collaboration across remote and in-office teams. From virtual brainstorming sessions to quarterly in-person events, these efforts aim to bridge gaps in team communication. To ensure the strategies meet employee needs, Rasheed introduced feedback loops, utilizing monthly surveys and anonymous feedback channels to guide decisions.
“Listening to employees isn’t optional. Their insights shape how we build a thriving workplace,” he adds.
Addressing Burnout in the Hybrid Workplace
One of the most pressing issues in hybrid work is burnout. The World Health Organization indicates that a lack of physical boundaries between home and work causes a lot of stress in a remote or hybrid environment. Manning Elliott addresses this with a multi-faceted approach, including wellness programs, flexible deadlines, and encouraging employees to disconnect after work hours.
“Empowering employees to set boundaries is crucial. Productivity thrives when people feel supported, not overwhelmed,” says Rasheed. These measures have improved morale, reduced turnover, and fostered a culture of mutual respect and understanding.
Looking Ahead: Technology and Culture in Harmony
With the advent of hybrid work, technology is anticipated to become increasingly crucial. AI-related analytics systems, project-oriented software, and even temporally augmented reality items allow groups to work collaboratively more efficiently. However, Rasheed points out that these tools have to enhance rather than replace the human aspect of work. The next phase of work will not be centered around technology, but people. Rasheed believes that technology should help to foster better interactions without supplanting them.
Cultural adjustments also remain a priority. Rasheed and his team continue to promote activities such as mentorship initiatives, career development opportunities, and diversity workshops in order to keep everyone, working from home or on-site, included.
Practical Takeaways for HR Professionals
For organizations striving to optimize hybrid work, Rasheed offers these strategies:
- Prioritize Flexibility: Tailor work arrangements to individual needs, showing employees their personal lives are valued.
- Foster Transparent Communication: Regular updates and open dialogues keep teams aligned and motivated.
- Encourage Team Engagement: Virtual and physical team-building activities reinforce a sense of community.
- Address Mental Health Proactively: Make resources and support accessible to all employees to combat burnout.
As companies continue to adapt, the key will be balancing technological advancements with a people-first mindset. With leaders committed to fostering flexibility, engagement, and well-being, the hybrid workplace can be an effective tool for innovation and sustained success. Organizations that can adapt to such transformations will thrive in this new paradigm.
