Portable toilets, or porta-potties, have become a ubiquitous feature in outdoor events across California. SOS Toilet, a leading portable toilet rental company, has been serving the needs of Californians for over a decade. We sat down with the CEO of SOS Toilet Yaniv Gohar to learn more about their business and how they became the top portable toilet rental company in California.
How did SOS Toilet get started, and what inspired you to start this business?
Yaniv Gohar: We started SOS Toilet over a decade ago with a mission to provide clean, reliable, and affordable portable toilet solutions to the people of California. We saw a gap in the market where people were not getting the quality of service they deserved from existing portable toilet rental companies. We wanted to fill that gap and offer a better solution to people.
What sets SOS Toilet apart from other portable toilet rental companies in California?
Yaniv Gohar: At SOS Toilet, we pride ourselves on our commitment to providing the highest quality portable toilets and exceptional customer service. Our units are well-maintained and cleaned regularly, and we offer a wide range of options to meet the specific needs of our customers. We also have a subsidiary company, VIP Lavatory, that provides luxury portable toilet rentals for high-end events.
How does SOS Toilet maintain its high standards of cleanliness and hygiene in its portable toilets?
Yaniv Gohar: Maintaining high standards of cleanliness and hygiene is a top priority for us. We have a team of dedicated staff who are trained to clean and maintain each unit to the highest standards. We also use high-quality cleaning products and equipment to ensure that our units are always clean and sanitary.
How does SOS Toilet ensure that its portable toilets are environmentally friendly?
Yaniv Gohar: We take our environmental responsibility seriously and ensure that our portable toilets are as eco-friendly as possible. Our units are designed to use less water than traditional restrooms, and we use environmentally friendly cleaning products wherever possible. We also ensure that all waste is disposed of in an environmentally responsible manner.
What are some of the biggest challenges that SOS Toilet has faced as a business, and how have you overcome them?
Yaniv Gohar: One of the biggest challenges we’ve faced is competition from other portable toilet rental companies. To overcome this challenge, we’ve focused on providing exceptional customer service and a wide range of options to meet the specific needs of our customers. We’ve also invested in marketing and advertising to increase our visibility and reach new customers.
How has SOS Toilet adapted to the challenges posed by the COVID-19 pandemic?
Yaniv Gohar: The COVID-19 pandemic presented a unique challenge for our business, as we had to ensure that our portable toilets were safe and sanitary for users. We quickly implemented enhanced cleaning protocols and provided additional hand sanitizer stations in our units. We also worked closely with event organizers to ensure that our units were positioned in a way that allowed for social distancing.
What advice would you give to someone who is interested in starting a portable toilet rental business?
Yaniv Gohar: My advice would be to focus on providing exceptional customer service and investing in the quality of your units. Portable toilet rentals are a competitive business, so it’s important to stand out by offering a better experience for customers. It’s also important to invest in marketing and advertising to increase your visibility and reach new customers.