As a manager, how do you cope efficiently with the challenges and problems you face each day in the office? Well, entrepreneur Robert Nickell has all the answers. In a recent interview, Robert shed light on three problem-solving skills every professional needs to have in their arsenal in 2021.
Robert Nickell is the Founder and CEO of the Dallas and Manila-based venture, Rocket Station. He founded the company in 2008. Through his workforce management company, Robert focuses on helping his clients create more sustainable businesses.
Robert Nickell stated that one of the most important problem-solving skills that you must acquire today is virtual assistant management skills. The impact of COVID-19 has limited many professionals to work remotely. Therefore, as a manager, you need to hire virtual assistants. Robert says, “The key is to hire the right person for the job, not the cheapest option available. Therefore, you need to have the requisite skills in order to get the best out of your virtual assistants.”
Robert Nickell further stated that a good manager is one that has the best problem evaluation and delegation skills. According to him, “The key here is to correctly identify the problems which only you can solve, so that you can focus on those and delegate the rest.”
Another critical problem-solving skill that every manager should have, according to Robert Nickell, is the skill to rightly measure key performance indicators. He says, “Getting key performance indicators right is critical. You have to make sure the KPIs encourage the kind of activities that drive your company towards your goals, rather than just keeping your team busy.”
If you are a manager facing various problems in the office, it will do you well to Robert Nickell’s advice into consideration. The three problem-solving skills shared by the successful entrepreneur can help you greatly in 2021 when COVID-19 has impacted most businesses worldwide negatively.